The protection of our customers’ privacy is very important to us. Hereinafter, we set out the principles we follow and for what purpose we collect and process personal data (information that determines your identity or allows us to identify you; referred to hereinafter also as “data”) via this website, and other websites and applications (referred to hereinafter as “website”) operated by Engels voor Bengels / Pro English.
We collect and process your personal data carefully, only for the purposes described in this Privacy Statement and only to the extent necessary as defined therein and within the scope of the applicable legal regulations. We only store your personal data to the extent and if it is required for the performance of our services or as we are legally obligated.
The general conditions of Engels voor Bengels / Pro English also applies to this, in addition.
Use of the website and cookies
You can visit the website and obtain information about our offers without disclosing personal data. We only request personal data where required for the performance of our own services and for the processing of transactions that you carry out with Engels voor Bengels / Pro English or our partners.
When you access our website, our system automatically records technical information about the computer accessing it. The data collected is information about the browser type and the version used, the operating system, the internet provider and the IP address of the user, the date and time of access, the websites from which the user’s system obtains access to our website, and the websites accessed by the user’s system via our website.
Storage of customer data
For accounting reasons, Engels voor Bengels / Pro English generally stores the personal data collected from customers for processing bookings for 10 years after the last processing operation. We store other data if is necessary for the execution of the contract and to safeguard our rights. We reserve the right to apply longer statutory and operational storage requirements and reasons.
Personal data collected for marketing activities is generally deleted as soon as the purpose of the activity has been met.
We protect your personal data by means of appropriate technical and organizational security measures and store it solely on our secure servers. The website is secured against loss, destruction, and manipulation by means of customary measures in accordance with the state of the art and against access, modification, or distribution by unauthorized persons. Especially sensitive data (e.g. access data for your profile account) is encrypted during transmission via the internet (SSL).
However, Engels voor Bengels / Pro English does not assume any guarantee for the security of your data. It is your responsibility to make an up-to-date back-up of the transferred data always and store it separately from the website. You are also responsible for creating a secure password for your customer account, keeping it safe and changing it on regular basis.
Rights of customer
You have the right to information, correction, deletion, and transferability of your data. Furthermore, you have the right to restrict processing.
You have the right to object to the processing of your personal data. An objection only has future effect and does not affect previous processing. If, because of the objection, Engels voor Bengels / Pro English is no longer able to perform the services contractually agreed with you, the objection is deemed to be a breach of contract by the customer and Engels voor Bengels / Pro English has the right to terminate its contract with you without notice. Payment obligations already contractually entered into by the customer remain in force and no refund will be given under any circumstances.
For the assertion of these rights, you can contact Engels voor Bengels / Pro English under “contact”.
If Engels voor Bengels / Pro English does not comply with the applicable data protection law, you have the right to file a complaint directed at the competent regulatory authority.
Contact for data protection issues
If you have any questions about this Privacy Statement or regarding data protection at Engels voor Bengels / Pro English, please contact:
Pro English B.V.
1261 WZ Blaricum
Mrs. M.C. de Wildt (Data Protection representative and Director)
Data processing by the third parties in The Netherlands and abroad.
Engels voor Bengels / Pro English allows personal data to be processed by third parties in The Netherlands and/or abroad (also in countries where legislation does not guarantee appropriate data protection) for operating the website and to meet the purposes stated in this Privacy Statement.
In the case of the transfer of data to countries without appropriate data protection, Engels voor Bengels / Pro English ensures that the measures required are implemented (generally by using providers who recognized data protection agreements, e.g. based on standard contractual clauses of the EU), to protect personal data in accordance with the applicable data protection law.
External data recipients
External recipients of personal data include
service providers in the areas of residence, transport, marketing, customer feedback, IT,
payment services and credit agencies,
platforms for sending newsletters,
Social media tools
partner companies as well as government offices and authorities